/* chatbot.phantrium.com — sales-CRM dark theme: deep navy + electric blue/green */
:root{
  --bg:#0a0e17; --panel:#111726; --panel2:#0e1420; --border:#1e2940;
  --txt:#e6ecf7; --muted:#8a97b0; --accent:#3b82f6; --accent2:#22d3a6;
  --danger:#f05252; --warn:#f5a623; --good:#22d3a6; --bad:#f05252; --open:#f5a623;
  --radius:14px;
  --mono:'JetBrains Mono',ui-monospace,SFMono-Regular,Menlo,monospace;
  --sans:'Inter',system-ui,-apple-system,Segoe UI,Roboto,sans-serif;
}
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{background:radial-gradient(1200px 600px at 80% -10%,#16203a 0%,var(--bg) 55%);color:var(--txt);font-family:var(--sans);min-height:100vh;-webkit-font-smoothing:antialiased}
a{color:var(--accent)}
button{font-family:var(--sans);cursor:pointer}
.hidden{display:none !important}

/* ---------- login ---------- */
.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:20px}
.login-card{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);padding:34px 30px;width:100%;max-width:380px;box-shadow:0 20px 60px rgba(0,0,0,.5)}
.brand{display:flex;align-items:center;gap:10px;margin-bottom:6px}
.brand-dot{width:11px;height:11px;border-radius:50%;background:var(--accent2);box-shadow:0 0 14px var(--accent2)}
.brand-name{font-weight:700;letter-spacing:.3px;font-size:18px}
.login-sub{color:var(--muted);font-size:13px;margin:0 0 22px}
.field{margin-bottom:14px}
.field label{display:block;font-size:12px;color:var(--muted);margin-bottom:6px}
input,textarea,select{width:100%;background:var(--panel2);border:1px solid var(--border);color:var(--txt);border-radius:10px;padding:11px 13px;font-size:14px;font-family:var(--sans)}
input:focus,textarea:focus,select:focus{outline:none;border-color:var(--accent)}
textarea{resize:vertical;line-height:1.5}
.btn{background:var(--accent);color:#fff;border:none;border-radius:10px;padding:11px 16px;font-weight:600;font-size:14px;width:100%}
.btn:hover{filter:brightness(1.08)}
.btn.sec{background:transparent;border:1px solid var(--border);color:var(--txt)}
.btn.sm{width:auto;padding:7px 12px;font-size:13px}
.btn.xs{width:auto;padding:4px 9px;font-size:12px}
.btn.danger{background:transparent;border:1px solid var(--danger);color:var(--danger)}
.btn.ghost{background:transparent;border:1px solid var(--border);color:var(--muted)}
.btn:disabled{opacity:.5;cursor:default}
.err{color:var(--danger);font-size:13px;min-height:18px;margin-top:6px}
.ok-msg{color:var(--accent2);font-size:13px}

/* ---------- app shell ---------- */
.app{display:none;min-height:100vh;grid-template-columns:230px 1fr}
.app.show{display:grid}
.side{background:var(--panel2);border-right:1px solid var(--border);padding:22px 16px;display:flex;flex-direction:column;gap:6px}
.side .brand{margin-bottom:20px}
.nav{display:flex;flex-direction:column;gap:2px;flex:1}
.nav a{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:9px;color:var(--muted);text-decoration:none;font-size:14px;font-weight:500}
.nav a:hover{background:var(--panel);color:var(--txt)}
.nav a.active{background:linear-gradient(90deg,rgba(59,130,246,.18),transparent);color:var(--txt);border-left:2px solid var(--accent)}
.main{padding:28px 32px;overflow-y:auto;max-height:100vh}
.page-title{font-size:22px;font-weight:700;margin:0 0 4px}
.page-sub{color:var(--muted);font-size:13px;margin:0 0 24px}
.view{display:none}
.view.show{display:block}

/* ---------- compliance banner ---------- */
.banner{background:linear-gradient(90deg,rgba(34,211,166,.1),rgba(59,130,246,.08));border:1px solid var(--border);border-left:3px solid var(--accent2);border-radius:10px;padding:13px 16px;font-size:13px;color:var(--muted);margin-bottom:22px;line-height:1.5}
.banner b{color:var(--txt)}
.banner.warn{background:linear-gradient(90deg,rgba(245,166,35,.12),transparent);border-left-color:var(--warn)}

/* ---------- stat cards ---------- */
.cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:14px;margin-bottom:22px}
.card{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);padding:18px;position:relative;overflow:hidden;transition:border-color .2s,transform .15s}
.card::before{content:"";position:absolute;top:0;left:0;right:0;height:2px;background:linear-gradient(90deg,var(--accent),transparent);opacity:.45}
.card:hover{border-color:#2a3a5e;transform:translateY(-1px)}
.card .lbl{color:var(--muted);font-size:12px;text-transform:uppercase;letter-spacing:.6px}
.card .val{font-family:var(--mono);font-size:30px;font-weight:700;margin-top:8px}
.card .val.green{color:var(--accent2)}
.card .val.warn{color:var(--warn)}
.card .val.danger{color:var(--danger)}
.card .sub{color:var(--muted);font-size:11px;margin-top:4px}

/* ---------- panels / grid ---------- */
.panel-box{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);padding:20px;margin-bottom:22px}
.panel-box h3{margin:0 0 14px;font-size:15px;display:flex;justify-content:space-between;align-items:center;gap:10px}
.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:22px}
.grid-2>.panel-box{margin-bottom:0}
@media(max-width:920px){.grid-2{grid-template-columns:1fr}}

/* ---------- tables / lists ---------- */
.table-wrap{width:100%;overflow-x:auto;-webkit-overflow-scrolling:touch}
table{width:100%;border-collapse:collapse;font-size:13px}
th{text-align:left;color:var(--muted);font-weight:600;padding:8px 10px;border-bottom:1px solid var(--border);font-size:12px}
td{padding:10px;border-bottom:1px solid var(--border);vertical-align:middle}
tr:last-child td{border-bottom:none}
tbody tr.clickable{cursor:pointer}
tbody tr.clickable:hover{background:rgba(59,130,246,.06)}
.pill{display:inline-block;padding:3px 9px;border-radius:20px;font-size:11px;font-weight:600;white-space:nowrap}
.pill.new{background:rgba(59,130,246,.15);color:#7eb0ff}
.pill.won{background:rgba(34,211,166,.15);color:var(--accent2)}
.pill.off{background:rgba(240,82,82,.13);color:#ff8b8b}
.pill.in_gesprek{background:rgba(59,130,246,.13);color:#7eb0ff}
.pill.gekwalificeerd{background:rgba(124,92,255,.16);color:#b9a3ff}
.pill.voorstel{background:rgba(245,166,35,.14);color:#ffcb73}
.pill.gewonnen{background:rgba(34,211,166,.16);color:var(--accent2)}
.pill.verloren{background:rgba(240,82,82,.13);color:#ff8b8b}
.pill.afgemeld{background:rgba(138,151,176,.13);color:var(--muted)}
.pill.nieuw{background:rgba(59,130,246,.15);color:#7eb0ff}
.pill.goed{background:rgba(34,211,166,.16);color:var(--good)}
.pill.slecht{background:rgba(240,82,82,.14);color:#ff8b8b}
.pill.open{background:rgba(245,166,35,.14);color:#ffcb73}
.pill.hoog{background:rgba(34,211,166,.16);color:var(--good)}
.pill.midden{background:rgba(245,166,35,.14);color:#ffcb73}
.pill.laag{background:rgba(138,151,176,.13);color:var(--muted)}
.pill.flag{background:rgba(240,82,82,.18);color:#ff8b8b}
.pill.chan{background:rgba(59,130,246,.1);color:#9fc0ff;text-transform:capitalize}
.row-inline{display:flex;gap:10px;flex-wrap:wrap;align-items:flex-end}
.row-inline .field{flex:1;min-width:140px;margin-bottom:0}
.toolbar{display:flex;gap:10px;flex-wrap:wrap;align-items:center;margin-bottom:16px}
.toolbar select{width:auto;min-width:130px}
.toolbar .spacer{flex:1}
.empty{color:var(--muted);font-size:13px;padding:18px;text-align:center}

/* ---------- funnel / bars ---------- */
.funnel{display:flex;flex-direction:column;gap:9px}
.frow{display:grid;grid-template-columns:120px 1fr 42px;align-items:center;gap:10px}
.frow .flbl{font-size:12px;color:var(--muted);text-transform:capitalize}
.fbar{height:22px;background:var(--panel2);border-radius:6px;overflow:hidden;border:1px solid var(--border)}
.fbar>span{display:block;height:100%;background:linear-gradient(90deg,var(--accent),#1e3a8a);border-radius:6px;min-width:2px;transition:width .4s}
.fbar>span.good{background:linear-gradient(90deg,var(--accent2),#11806a)}
.fbar>span.bad{background:linear-gradient(90deg,var(--danger),#7a1f1f)}
.fbar>span.open{background:linear-gradient(90deg,var(--warn),#7a5410)}
.fval{font-family:var(--mono);font-size:13px;text-align:right;color:var(--txt)}

/* ---------- tiers ---------- */
.tiers{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:12px}
.tier{background:var(--panel2);border:1px solid var(--border);border-radius:12px;padding:14px;position:relative}
.tier .tn{font-weight:700;font-size:14px}
.tier .tp{font-family:var(--mono);color:var(--accent2);font-size:16px;margin:6px 0}
.tier .td{color:var(--muted);font-size:12px;line-height:1.5}
.tier .tier-del{position:absolute;top:10px;right:10px}
.tier-edit{display:grid;gap:8px}
.tier-edit input,.tier-edit textarea{font-size:13px}

/* ---------- chat ---------- */
.chat-wrap{display:flex;flex-direction:column;height:calc(100vh - 220px);min-height:380px}
.chat-log{flex:1;overflow-y:auto;background:var(--panel2);border:1px solid var(--border);border-radius:12px;padding:18px;display:flex;flex-direction:column;gap:12px}
.msg{max-width:74%;padding:11px 14px;border-radius:14px;font-size:14px;line-height:1.5;white-space:pre-wrap;word-wrap:break-word}
.msg.user{align-self:flex-end;background:var(--accent);color:#fff;border-bottom-right-radius:4px}
.msg.bot,.msg.assistant{align-self:flex-start;background:var(--panel);border:1px solid var(--border);border-bottom-left-radius:4px}
.msg.sys{align-self:center;color:var(--muted);font-size:12px;font-style:italic;background:none}
.msg .mrole{display:block;font-size:10px;text-transform:uppercase;letter-spacing:.5px;opacity:.6;margin-bottom:3px}
.chat-in{display:flex;gap:10px;margin-top:14px}
.chat-in input{flex:1}
.chat-in .btn{width:auto;padding:11px 20px}
.typing{color:var(--muted);font-size:12px;font-style:italic;padding:4px 6px}
.muted{color:var(--muted);font-size:12px}
.topbar{display:flex;justify-content:space-between;align-items:center;gap:14px;margin-bottom:22px;flex-wrap:wrap}

/* ---------- detail drawer ---------- */
.drawer-back{position:fixed;inset:0;background:rgba(4,7,13,.6);backdrop-filter:blur(2px);z-index:40;display:none}
.drawer-back.show{display:block}
.drawer{position:fixed;top:0;right:0;height:100vh;width:560px;max-width:92vw;background:var(--panel);border-left:1px solid var(--border);z-index:50;transform:translateX(100%);transition:transform .25s;display:flex;flex-direction:column;box-shadow:-20px 0 60px rgba(0,0,0,.5)}
.drawer.show{transform:translateX(0)}
.drawer-head{padding:18px 22px;border-bottom:1px solid var(--border);display:flex;justify-content:space-between;align-items:flex-start;gap:12px}
.drawer-head h3{margin:0 0 4px;font-size:17px}
.drawer-head .x{background:none;border:none;color:var(--muted);font-size:24px;line-height:1;padding:0 4px}
.drawer-body{padding:20px 22px;overflow-y:auto;flex:1}
.kv{display:grid;grid-template-columns:120px 1fr;gap:6px 12px;font-size:13px;margin-bottom:18px}
.kv .k{color:var(--muted)}
.kv .v{color:var(--txt)}
.section-h{font-size:12px;text-transform:uppercase;letter-spacing:.6px;color:var(--muted);margin:18px 0 10px;border-bottom:1px solid var(--border);padding-bottom:6px}
.chips{display:flex;flex-wrap:wrap;gap:6px}
.chip{background:var(--panel2);border:1px solid var(--border);border-radius:20px;padding:4px 11px;font-size:12px;color:var(--txt)}
.analysis-box{background:var(--panel2);border:1px solid var(--border);border-radius:12px;padding:16px;margin-bottom:16px}
.analysis-box.flagged{border-color:rgba(240,82,82,.5);background:rgba(240,82,82,.05)}
.score-ring{display:inline-flex;align-items:center;justify-content:center;width:54px;height:54px;border-radius:50%;font-family:var(--mono);font-weight:700;font-size:16px;background:conic-gradient(var(--accent) calc(var(--p)*1%),var(--panel2) 0);position:relative}
.score-ring::before{content:"";position:absolute;inset:5px;border-radius:50%;background:var(--panel)}
.score-ring span{position:relative;z-index:1}
.transcript{display:flex;flex-direction:column;gap:10px;margin-top:8px}
.note-item{background:var(--panel2);border:1px solid var(--border);border-radius:9px;padding:9px 12px;font-size:13px;margin-bottom:8px}
.note-item .nt{color:var(--muted);font-size:11px;margin-bottom:3px}
.stat-mini{display:flex;gap:18px;flex-wrap:wrap;margin-bottom:14px}
.stat-mini .sm-item{font-size:13px;color:var(--muted)}
.stat-mini .sm-item b{color:var(--txt);font-family:var(--mono);font-size:15px;display:block}
.code-block{display:block;background:var(--panel2);border:1px solid var(--border);padding:12px;border-radius:8px;font-family:var(--mono);font-size:12.5px;margin:8px 0;white-space:pre-wrap;word-break:break-all;color:#bcd}

/* ---------- trend chart ---------- */
.legend{display:inline-flex;gap:14px;font-size:11px;font-weight:500;color:var(--muted)}
.legend .lg{display:inline-flex;align-items:center;gap:5px}
.legend .lg::before{content:"";width:9px;height:9px;border-radius:2px;background:var(--accent)}
.legend .lg.convos::before{background:#7c5cff}
.legend .lg.won::before{background:var(--accent2)}
.trend{display:flex;align-items:flex-end;gap:6px;height:150px;padding-top:6px}
.tcol{flex:1;display:flex;flex-direction:column;align-items:center;gap:6px;height:100%}
.tbars{flex:1;display:flex;align-items:flex-end;justify-content:center;gap:2px;width:100%}
.tbar{width:30%;max-width:9px;border-radius:3px 3px 0 0;min-height:2px;transition:height .4s}
.tbar.leads{background:linear-gradient(180deg,var(--accent),#1e3a8a)}
.tbar.convos{background:linear-gradient(180deg,#7c5cff,#4429a8)}
.tbar.won{background:linear-gradient(180deg,var(--accent2),#11806a)}
.tlbl{font-size:10px;color:var(--muted);font-family:var(--mono)}

/* ---------- list stacks (hete leads + aandacht) ---------- */
.list-stack{display:flex;flex-direction:column;gap:8px}
.hot-row{display:flex;align-items:center;gap:12px;padding:10px 12px;background:var(--panel2);border:1px solid var(--border);border-radius:10px;cursor:pointer;transition:border-color .15s}
.hot-row:hover{border-color:var(--accent)}
.hot-score{font-family:var(--mono);font-weight:700;font-size:15px;width:38px;height:38px;display:flex;align-items:center;justify-content:center;border-radius:9px;flex-shrink:0}
.hot-score.good{background:rgba(34,211,166,.16);color:var(--accent2)}
.hot-score.open{background:rgba(245,166,35,.16);color:var(--warn)}
.hot-score.laag{background:rgba(138,151,176,.13);color:var(--muted)}
.hot-main{flex:1;min-width:0}
.hot-name{font-weight:600;font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.hot-sub{color:var(--muted);font-size:12px;text-transform:capitalize}
.att-row{display:flex;align-items:flex-start;gap:10px;padding:10px 12px;background:var(--panel2);border:1px solid var(--border);border-radius:10px;cursor:pointer;transition:border-color .15s}
.att-row:hover{border-color:var(--accent)}
.att-row .pill{flex-shrink:0;margin-top:1px}
.att-main{flex:1;min-width:0}
.att-who{font-weight:600;font-size:13px}
.att-text{color:var(--muted);font-size:12px;line-height:1.5}

/* ---------- activity feed ---------- */
.activity{display:flex;flex-direction:column}
.act-row{display:flex;gap:12px;align-items:flex-start;padding:9px 0;border-bottom:1px solid var(--border)}
.act-row:last-child{border-bottom:none}
.act-dot{width:9px;height:9px;border-radius:50%;background:var(--accent);margin-top:5px;flex-shrink:0;box-shadow:0 0 8px rgba(59,130,246,.5)}
.act-dot.won{background:var(--accent2);box-shadow:0 0 8px rgba(34,211,166,.5)}
.act-dot.compliance{background:var(--danger);box-shadow:0 0 8px rgba(240,82,82,.5)}
.act-dot.digest{background:var(--warn);box-shadow:0 0 8px rgba(245,166,35,.5)}
.act-dot.hot{background:#7c5cff;box-shadow:0 0 8px rgba(124,92,255,.5)}
.act-main{flex:1;min-width:0}
.act-text{font-size:13px;line-height:1.5}
.act-time{color:var(--muted);font-size:11px;font-family:var(--mono);margin-top:2px}

/* ---------- toggle switch + event rows ---------- */
.switch-row,.ev-row{display:flex;justify-content:space-between;align-items:center;gap:14px;padding:12px 0;border-bottom:1px solid var(--border);cursor:pointer}
.ev-row:last-child{border-bottom:none}
.switch-row>span,.ev-row>span{display:flex;flex-direction:column;gap:2px}
.switch-row small,.ev-row small{color:var(--muted);font-size:12px;font-weight:400;line-height:1.4}
.switch{appearance:none;-webkit-appearance:none;width:42px;height:24px;border-radius:20px;background:var(--panel2);border:1px solid var(--border);position:relative;cursor:pointer;flex-shrink:0;transition:background .2s,border-color .2s}
.switch::after{content:"";position:absolute;top:2px;left:2px;width:18px;height:18px;border-radius:50%;background:var(--muted);transition:transform .2s,background .2s}
.switch:checked{background:rgba(34,211,166,.25);border-color:var(--accent2)}
.switch:checked::after{transform:translateX(18px);background:var(--accent2)}

@media(max-width:760px){
  .app.show{grid-template-columns:minmax(0,1fr)}
  .side,.main{min-width:0}
  .trend{height:120px}
  .tlbl{display:none}
  /* zijbalk -> sticky horizontale balk: vaste brand + scrollbare nav + vaste logout */
  .side{flex-direction:row;align-items:center;flex-wrap:nowrap;gap:10px;padding:9px 12px;position:sticky;top:0;z-index:10;border-right:none;border-bottom:1px solid var(--border);background:var(--panel2)}
  .side .brand{margin-bottom:0;flex:0 0 auto}
  .side .brand-name{font-size:15px}
  .nav{flex-direction:row;flex-wrap:nowrap;overflow-x:auto;gap:4px;flex:1;min-width:0;-webkit-overflow-scrolling:touch;scrollbar-width:none}
  .nav::-webkit-scrollbar{display:none}
  .nav a{white-space:nowrap;padding:8px 13px;border-radius:20px}
  .nav a.active{border-left:none;background:rgba(59,130,246,.2);color:var(--txt)}
  #logoutBtn{flex:0 0 auto}
  .main{padding:18px 14px;max-height:none;overflow:visible}
  .page-title{font-size:19px}
  .grid-2{grid-template-columns:1fr}
  .cards{grid-template-columns:1fr 1fr;gap:10px}
  .card{padding:15px}
  .card .val{font-size:23px}
  .kv{grid-template-columns:96px 1fr}
  .frow{grid-template-columns:84px 1fr 36px}
  .toolbar select{flex:1;min-width:0}
  table{min-width:580px}
  .drawer{width:100%;max-width:100vw}
  .chat-wrap{height:calc(100dvh - 196px)}
}